Returns & Refunds

Returns at NURU Amsterdam

Not completely satisfied with your order? Want to return your items for a refund? No worries! At NURU Amsterdam, we strive to make the return process as easy as possible.

How to Return:

  1. Print and fill out the Return Form and include it in your return package.
  2. Ensure that your jewelry is undamaged and unworn.
  3. Send the package back to us within 14 calendar days of receiving your order.

Important Notes:

  • The customer is responsible for the return shipping costs.
  • Due to hygiene reasons, earrings cannot be returned or exchanged.
  • Special sale items can't be returned. 

Questions? Contact us at: info@nuru-amsterdam.com. We're happy to assist you!