Refund Policy

Refund Policy at NURU Jewelry (Amsterdam)

If you’ve purchased something from NURU Jewrelry (Amsterdam) and:

• Received the wrong products, or
• Did not receive your products within the guaranteed delivery time (45 days),

You are eligible for a full refund.

Exceptions:

• If your order didn’t arrive due to factors within your control (e.g., incorrect shipping address).
• If your order didn’t arrive due to circumstances outside our control (e.g., customs delays, natural disasters).

Want to Refund Your Order? Visit our Return Page for more information.

Feel free to reach out to us at info@nuru-amsterdam.com for any questions or concerns. We're here to help!